What is eDirectory?
eDirectory is an online corporate contact book containing all essential contact information of the company's employees. Only a registered company user can gain access into eDirectory anytime and anywhere to perform quick searches for contact information such as full name, contact number, e-mail address and more.

What kind of information is displayed in eDirectory?
eDirectory contains all essential contact information of the company's employees, such as name, contact number and e-mail address. The amount of contact information displayed in eDirectory is decided by the company's Superuser. There are up to 36 information fields for the Superuser to choose from.

How do I use eDirectory?
Once you have logged in to the eDirectory module, you can perform quick searches for other users' contact information. Simply key in the user's name (as much as you can remember), select the mode of your search (i.e. search for name in email, dept, etc), select the display mode for the information (i.e. sort by full dept, dept, etc) and click on the 'Search' icon. A list of users' contact information relevant to your search will be displayed for your selection.

Do I have to log out of the eDirectory module to send an email to the user whom I have located through the eDirectory's search function?
No, eDirectory saves you the hassle of doing so. To send an email to the user, simply check against the name of the user and click on the 'Send Email' icon. You will be automatically brought to an email window to key in your message. Click on the 'send' icon once you have completed your message.

How do I send a message to the user whom I have located through the eDirectory's search function?
To send a message, simply check against the name of the user and click on the 'Send Message' icon. You will be automatically brought to a message window to key in your message. Click on the 'Send' icon once you have completed your message.

How do I use the 'Who's Online' feature in eDirectory?
The 'Who's Online' feature allows you to find out which users are currently logged in to JustLogin. To find out, simply click on the 'Who's Online' icon and users who are currently online will be listed. You can choose to send an instant online message to any of these users by clicking on the lighted red bulb located beside his/her name.

How will the user be informed of a new incoming message?
When there are new incoming messages, a user will be alerted through a lighted yellow bulb that will appear next to the user's name. To access the new messages, the user simply needs to click on the bulb.

How do I update my personal particulars?
Simply click on your name which appears at the top corner of the screen once you have logged in to our system. A personal particulars box will appear for you to make your changes. Click on the 'Just Submit' icon to confirm your changes once you have completed them.

Can I update my colleague's personal particulars?
You will not have the access to update other employees' records unless you are the Superuser.

How do I delete a user record from eDirectory?
You can delete a user record from eDirectory only if you are the Superuser. To do so, simply follow these steps:

1. Click on the eAdmin module which is available only to the Superuser/eDirectory administrator. A list of administrator roles will appear.
2. Use the eDirectory search function to call up the user record.
3. Select the record to be deleted by checking against it.
4. Click on the 'Delete Staff' icon to delete the user record from eDirectory. This user record will be stored in the system's archives. The Superuser has a choice to 'undelete' this user record from the archives system in the future.
5. To 'undelete' a user record, the Surperuser simply needs to click on the 'Undelete Staff' icon.
6. To 'remove' a user record permanently, the Superuser simply needs to click on the 'Remove Staff' icon.

How do I add a new user to eDirectory?
You will not be able to add a new user to eDirectory unless you are the Superuser. To do so, simply click on the eAdmin module which is available only to the Superuser. A list of administrator roles will appear. Click on the 'Add Staff' icon. A details box for the new user will appear. Fill in all the necessary details and click on the 'Just Submit' icon.

What happens if a user forgets his/her password?
The Superuser can resend the user password to him/her. To do so, simply click on the eAdmin module which is available only to the Superuser. A list of administrator roles will appear. Use the eDirectory search function to call up the user record. Select the record to be deleted by checking against it. Click on the 'Send Username/Password' icon. The user will receive an email with notification on username and password.

Can I share my company's directory with another company?
Yes, the Superuser can do so. To share the company's directory with another company, simply click on the eAdmin module which is available only to the Superuser. A list of administrator roles will appear. Click on the 'Share Directory' icon and enter the Company ID of the other company that will share access with your company's directory. The Superuser has the choice to 'unshare' the company's directory in the future. To do so, the Superuser simply needs to click on the 'Unshare Directory' icon.